Privacy Policy

Last updated: [07/07/2024]

1. Introduction

Welcome to Cojam guitars ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website www.cojamguitars.com ("Site") and purchase our products.

2. Information We Collect

2.1 Personal Information

When you visit the Site, we may collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. This information includes:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (including credit card numbers)
  • IP address
  • Browser type and version
  • Time zone setting
  • Browser plug-in types and versions
  • Operating system and platform
  • Purchase history

2.2 Non-Personal Information

We may also collect non-personal information which does not directly identify you. This may include:

  • Your device's unique identifier
  • Referring website addresses
  • Information about your interaction with our Site (e.g., pages viewed, links clicked)

 

3. How We Use Your Information

We use the information we collect in the following ways:

  • To process and fulfill your orders, including sending you emails to confirm your order status and shipment.
  • To communicate with you, respond to your inquiries, and provide customer support.
  • To improve our Site and your shopping experience.
  • To personalize your experience by showing you content that may be of interest.
  • To comply with legal obligations and protect our rights.
  • To prevent fraud and monitor against theft.

4. Sharing Your Information

We may share your personal information with third parties to help us use your personal information as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your personal information here: Shopify's Privacy Policy.

We may also share your information with:

  • Service providers (e.g., payment processors, shipping companies)
  • Business partners
  • Legal authorities if required by law

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to certain processing activities.

To exercise these rights, please contact us at cojamguitars@service.com.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Why "Cojamguitars.com" use Cookie?

7.1 How Cookies works

Cookies are small text files that are placed on your device by websites that you visit. They are widely used to make websites work more efficiently, as well as to provide information to the site owners. Cookies can be "persistent" or "session" cookies.

7.2 How We Use Cookies

We use cookies for a variety of reasons, including to:

  • Ensure the proper functioning of our Site.
  • Enhance your browsing experience.
  • Remember your preferences and settings.
  • Understand how you interact with our Site.
  • Provide you with personalized content and ads.
  • Analyze traffic and user behavior on our Site.

8. Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:
Support email: Cojamguitars@service.com

                       Joydomath@gmail.com

Address: No. 652 Golden Palm Road, Huangdao District, Qingdao City, Shandong Province, China